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Fillit

Refund Policy

Last updated: May 2026

1. Overview

This policy explains the refund terms for the Fillit Service. We strive to provide an excellent experience and handle every request fairly and promptly.

2. Free Plan

The free plan includes 3 forms at no cost and requires no payment. Refunds are not applicable to the free plan.

3. Purchased Credits

  • Credits for additional forms that were purchased but not used — a full refund is available within 14 days of purchase.
  • Credits that have already been used (partially or fully) — are non-refundable.
  • Credits earned through the referral program — cannot be redeemed for cash.

4. Pro Subscription (if offered in the future)

  • Monthly subscription cancellation — can be cancelled at any time; you will not be charged for the next renewal.
  • Refund for an already-billed period — will be reviewed at our discretion based on circumstances.
  • Annual subscriptions are non-refundable after 30 days from the date of purchase.

5. Technical Issues

If you experienced a technical issue that prevented you from properly using the Service — contact us within 7 days with a description of the problem. We will review the request and offer an appropriate resolution, which may include credit or payment refund.

6. How to Request a Refund

To request a refund, send an email with your purchase details and a description of your request:

7. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be published on this page with an updated date at the top.